Terms & Conditions

1. Services

We provide travel-related services including but not limited to:

• Holiday Packages
• Hotel Bookings
• Flight Reservations
• Visa Assistance
• Travel Insurance
• Airport Transfers
• Tours and Activities

All services are subject to availability and confirmation.

2. Booking Policy

• A booking is considered confirmed only after full or partial payment is successfully received and a confirmation is issued.
• Customers must provide accurate personal and travel information.
• We reserve the right to refuse or cancel any booking if incorrect or misleading information is provided.

3. Pricing and Payment

• All prices are displayed in Indian Rupees (INR) unless stated otherwise.
• Prices are subject to change without prior notice due to airline fare changes, currency fluctuations, taxes, or supplier charges.
• Full payment must be made before the specified due date.
• Additional bank, payment gateway, or transaction charges may apply.

4. Passport, Visa, and Travel Documents

• Travelers are solely responsible for ensuring they possess valid passports, visas, permits, vaccination certificates, and any other required travel documents.
• We only provide visa assistance services and do not guarantee visa approval.
• Visa approval or rejection is solely at the discretion of the relevant embassy or consulate.
• No refund shall be provided for losses resulting from visa refusal or delayed submission of required documents by the traveler.

5. Changes to Bookings

• Requests for modifications are subject to availability and supplier approval.
• Additional charges may apply for any changes to flights, hotels, tours, or travel dates.
• Changes requested close to the departure date may not be possible.

6. Cancellation Policy

If a traveler cancels a confirmed booking, cancellation charges may apply.

Holiday Packages

Airline, hotel, visa, insurance, and third-party supplier cancellation policies may differ and will apply accordingly.

7. Refund Policy

• Approved refunds will be processed within 7–21 business days.
• Processing time may vary depending on airlines, hotels, banks, and payment providers.
• Convenience fees, visa fees, insurance premiums, and certain supplier charges may be non-refundable.
• No refund will be provided for partially used services.

8. Travel Insurance

We strongly recommend purchasing adequate travel insurance before travel.

Travel insurance claims, approvals, and settlements are handled directly by the insurance provider. We are not responsible for claim decisions made by insurance companies.

9. Travel Itinerary Changes

We reserve the right to modify travel itineraries, accommodation, transportation, or sightseeing arrangements due to:

• Weather conditions
• Natural disasters
• Government regulations
• Airline schedule changes
• Operational requirements
• Events beyond our control

Reasonable alternatives will be arranged whenever possible.

10. Limitation of Liability

We shall not be liable for:

• Flight delays or cancellations
• Visa rejection
• Loss of baggage
• Personal injury or illness
• Theft or loss of personal belongings
• Hotel service deficiencies
• Natural disasters
• Political disturbances
• Government restrictions
• Force majeure events

Our liability shall be limited to the amount paid directly to us for the booked service.

11. User Responsibilities

Users agree:

• To provide accurate information.
• To comply with local laws and regulations.
• To behave respectfully toward fellow travelers, staff, and service providers.
• Not to misuse or interfere with the website’s operation.

12. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Adamas Holidays and Linnea Media may not be copied, reproduced, or distributed without written permission.

13. Privacy

By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

14. Force Majeure

We shall not be held responsible for any delay, cancellation, loss, or failure to perform obligations due to circumstances beyond our reasonable control, including:

• Natural disasters
• Pandemics
• War
• Terrorist activities
• Government restrictions
• Strikes
• Transportation disruptions

Additional costs arising from such events may be borne by the traveler.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India.